PRACTICAL TIPS FOR THE CHANGE LEADER

• Tap into the desires for change that already exist in your organization.

• Create a sense of urgency, shared leadership, common vocabulary, and collective responsibility for success.

• Rely on mutual trust and community, drawing upon both your own and the followers’ power to achieve the needed change.

• Balance top-down advocacy for change with bottom-up ideas and feedback.

• Foster a culture of learning and sharing.

• Empathize with and assist those who may be harmed by the proposed change.

• Develop leadership throughout the organization.